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Welcome to the Online Support Center

*** (Non Hosted Clients) 2012 FEES ***         *** (Hosted Clients) 2012 FEES *** 

Click here after you've been notified by CEDI that you are setup to send 5010 claims  

Futura's technical support is available Monday through Friday from 8:30am until 7:30pm EST at (727) 791-3332.
Please have your client id ready when you call.

By Email...
Technical support can also be reached via email by sending questions to support@futuraintl.com.

By Fax...
Even our technical support staff has to rest sometime, so if you have any issues outside of our normal support hours you can fax in your issue at (727) 726-7164.

Remote Access
Cathy  Chris  Joel  John  Karen  Ken  Kevin  Matt  Bill 

Client's Opinion of our Support

"I have worked on quite a few different billing systems over the past 10 years - Futura has the best customer service, the nicest reps and are always available for assistance!!! We couldn't be happier with the customer service and availability! Thank you all for everything!!!!" - 2010

"He is kind, knows his stuff and we couldnt be happier with the customer service... Thank you!!" - 2010

"They have always been very eager to help solve problems." - 2010

"[He] was quick to respond and resolve the issue. He did a great job!" - 2010

"Awesome as usual" - 2010

"[He] stayed late to take care of our problem - I was supposed to have him come on our system at 5pm today and got involved in a conversation with an employee and didn't do it until 5:10 - He was still there waiting to take care of our problem" - 2010

"He always knows the answer!" - 2010

"You folks always do a good job. Keep up the good work", 2009

"You guys are awesome! I love working with everyone.", 2009

"They are friendly... and great [at] getting things done and offering
  comfort to those of us who are clueless when it comes to IT issues!", 2009

"Called back when I told him I would be available. He made time to do so without my asking [it] of him.", 2009

"She was very nice. Worked on the problem until she got it resolved. Even worked thru her lunch.", 2009

"He set me up in a matter of minutes.", 2009

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